Digital Assistant COVID-19

The COVID-19 Digital Assistant is a virtual assistant that can work on any Facebook Messenger page or website. The Digital Assistant allows you to screen the symptoms presented, answer frequently asked questions by users and give recommendations on how to avoid contagion and stay healthy.

Based on the selection of symptoms or behaviors, and according to the recommendations of the Directorate-General for Health and the World Health Organization, this algorithm is able to recommend or indicate the next steps to those who consult it.

This artificial intelligence service also answers questions directly asked. For example, to answer the question “How is it transmitted?”, In addition to the forms of transmission, basic recommendations are also offered on how to avoid contagion.

To integrate the COVID-19 Digital Assistant on your page, you can contact us via email

Relevant Links

Digital Assistant on Messenger:

Digital Assistant on the website:


ai, triage, recommendations, Helpdesk, online

Associated Users


Braga, Porto


Escola de Medicina da Universidade do Minho, Faculdade de Medicina da Universidade do Porto, Automaise, HLTSYS


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